NEWS RELEASE
For immediate release Thursday, November 18, 2010
Contact: Laura
Mandala
703-798-5452
Laura@MandalaResearch.com
http://www.mandalaresearch.com
Chicke
Fitzgerald
813-925-0789
Chicke@Solutionz.com
813-925-0789
New Study To Bring Together Travel Industry Thought Leaders
On Tapping the Underserved Drive Market
Washington, D.C. – ASTA, Avis Budget Group and Wyndham
Hotel Group have joined forces with other organizations in the U.S. travel and
tourism industry to develop unique research that focuses on U.S. travelers who
drive rather than fly to their destinations. Project 85,
named after the 85% of travel that takes place in the U.S. by car, motorcycle,
RV or other vehicle, will focus on the “drive market” – which, according to the
U.S. Travel Association, represents over three quarters of the $495 billion in
travel spending.
Project 85’s founder and strategist, Chicke Fitzgerald of
Solutionz, a strategic consulting firm based in Tampa, FL., believes the time
is right for research with this focus.
“For nearly 30 years, the travel industry has been focused primarily on
the air traveler, a once lucrative, but now commoditized market. The missed opportunity is substantial
and better yet, is completely within reach. ”
The study, conducted by Mandala Research, a travel and
tourism research firm based in Alexandria, VA., will focus on trip planning,
technology used prior and during the trip, hotel preferences, dining habits,
and other behaviors of these travelers.
In addition, the study will have a unique industry component that
includes the behavior of hotels, destinations, attractions, and travel agents
to understand how industry is responding to the needs of the travelers on the
road.
"Many of our guests arrive by car, so it is
imperative that we understand the value proposition we need to offer these customers,”
said Flo Lugli, Wyndham Hotel Group and one of the lead sponsors of the
study.
Kaye Ceille, senior vice president of global travel and
partnership sales at Avis Budget Group, added, “It is important to understand
the motivations behind travelers who rent versus drive their own cars, who they
drive with, where they travel, and why. “
The American
Society of Travel Agents is also a lead sponsor, with Melissa Teates, Director
of Research saying that it believes “the drive market can provide a revitalized
source of opportunity for its member agents”. Traditionally serving the air market and cruise travelers,
travel agents could discover a range of needs they can provide to travelers who
choose the American highways and byways.
These organizations are planning to use the data they
uncover to expand their traditional definition of travel beyond the air
traveler or the traditional vacation traveler to encompass what Fitzgerald has
dubbed as “life travel”. According
to the U.S. Travel Association, out of the 1 billion overnight trips annually
in the U.S., vacation travel represents just 8% of those trips.
In addition
to Wyndham, Avis Budget Group and ASTA, study sponsors include AOL, Experian
Hitwise, WCities, Travel Guard and the Destination & Travel Foundation, a
combined effort between the U.S. Travel Association and Destination Marketing
Association International.
Experian’s Hitwise brings an interesting dimension to the
study, in that it will be contributing custom data and analytics about the
search activity of the more than 10 million Americans interacting with over 1
million websites daily. The
company’s proprietary Mosaic™ segmentation will bring additional insights to
the report.
“The drive market reaches every destination, large and
small,” says Jim Duda, executive director of the Destination & Travel
Foundation. “Destination marketing professionals who have a greater
understanding of this segment, particularly the technology and tools that
influence decisions, will be better positioned to attract these visitors and
service them while they are there.”
The mission of the Destination & Travel Foundation is to enhance the
destination marketing and travel professions through research, education,
visioning and development of resources and partnerships for those efforts.
A range of sponsorship opportunities is still available
and for most levels, the benefits include adding questions to the survey and
giving input on the survey’s design. The study is being conducted in early
December, with results available in February, 2011.
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